1. Information We Collect
Personal Information
We may collect the following personal information:
Name
Email address
Phone number
Business name
Business address
Customer contact details if provided for review requests
Automatically Collected Information
When you visit our website or platform, we may collect:
IP address
Device information
Browser type
Usage data
Cookies and tracking data
2. How We Use Your Information
We use collected information to:
Provide and manage our services
Send automated review requests on your behalf
Improve customer engagement
Communicate with you about updates, service features, or support
Maintain compliance with platform messaging rules (A2P)
We do not sell or share your personal information with unrelated third parties.
3. Sharing of Information
We may share data with:
Service providers (e.g., SMS carriers, CRM platforms)
Payment processors
Business partners assisting with workflow integrations
Legal authorities when required by law
Customer data is only used for its intended purpose—review automation and communication.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no digital transmission is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain customer data only for as long as necessary to provide our services or comply with legal obligations.
Clients may request deletion of data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
Access your data
Request corrections
Request deletion
Opt out of communications
To exercise these rights, contact us at: [your email]
7. Third-Party Links
Our site may contain links to third-party services. We are not responsible for their privacy practices or content.
8. Updates to This Policy
We may update this Privacy Policy at any time. The updated version will indicate a new “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy, email us at:
[email protected]